Orders once placed cannot be cancelled after processing.

We do not accept returns or exchanges unless the product is damaged.

If you receive a damaged product, you must:

- Record an unboxing video clearly showing the issue

- Share the video within 24 hours of delivery

Without proper unboxing proof, return or refund will not be accepted.

After verification, we will provide:

- Replacement product OR

- Refund (based on availability)

Refund process may take 5–7 working days.